Posted 07 June 2022

DSWD awards the Multi-Sectoral Governance Council for role in PGS journey

Department Social Welfare and Development (DSWD) Secretary Rolando Joselito D. Bautista awarded the Multi-Sector Governance Council (MSGC) members with plaques of recognition for their exemplary contribution to the successful Performance Governance System (PGS) Journey of the Department.

In a simple ceremony, DSWD Secretary Rolando Joselito D. Bautista presented the plaques of appreciation to Dr. Maria Fe V. Mendoza of the University of the Philippines-National College for Public Administration and Governance (UP-NCPAG), Director Rommel V. Fuerte of the World Vision; and Leonard Chesire Disability Philippines Foundation Incorporated.

He also extended his gratitude to Undersecretary Rolando Toledo of the Department of Budget and Management, Assistant Secretary Rosque Calacat of the Department of Interior of Local government, Director Joeven Reyes of Sulong Peace Incorporated, President Mercy Abad of Ahon sa Hirap Incorporated, Dr. Jasmin Nario-Galace of Miriam College, and Director Ana Maria Locsin of Plan International Philippines.

Read more of this story here.

Posted 18 March 2022

DSWD supports BJMP’s organizational transformation goal, shares breakthroughs in strategy management

The Department of Social Welfare and Development (DSWD) pledged its support as mentor to the Bureau of Jail Management and Penology (BJMP) in the accomplishment of its Performance Governance System (PGS) Pathway goals or its Journey for Advancement, Innovation and Long-term Development Plan 2040 (J.A.I.L. Plan 2040).

DSWD’s Office of Strategy Management (OSM) Director Jam Karess Z. Banzon, on behalf of the Department, made a pledge of commitment to the Office for Strategy Management (OSM) Chief, Director Allan Iral, BJMP Head of Center for Jail Excellence and Strategy Management (CJESM). Under the pledge, the Department will coach and provide technical assistance to help BJMP succeed in their PGS journey.

Pursuant to their goal, the BJMP’s CJESM held its 1st benchmarking session via online platform with the DSWD invited as a primary resource person to discuss its strategic positioning; aligning of its mechanisms; cascading of its strategy to operating units; and achieving emerging breakthroughs along the Pantawid Pamilyang Pilipino Program implementation, among others.

Read more of this story here. 2022

Posted 03 March 2022 | Updated 14 March 2022

DSWD caps 71st year anniversary celebration with awards on quality service

The Department of Social Welfare and Development (DSWD) will be presented with the International Organization for Standardization (ISO) 9001:2015 Certification for its Quality Management System (QMS) and the Silver Trailblazer Award for its Performance Governance Scorecard (PGS) journey during the culminating activity of the Department’s 71st year founding anniversary on February 28.

Through the PGS and with the guidance of the Multisector Governance Council (MSGC) and the Institute for Solidarity in Asia (ISA), the Department was able to increase the number of self-sufficient Pantawid Pamilyang Pilipino Program (4Ps) households from 300,000 in 2019 to more than 800,000. Furthermore, the Department’s centers and residential care facilities (CRCFs) with Center of Excellence Status also increased from 14 to 30.

The awards summarize the Department’s continuous pursuit for quality public service delivery. Under the leadership of Secretary Rolando Joselito D. Bautista, the Department revived the PGS, which is a holistic and collaborative framework for designing, executing, monitoring, and sustaining roadmaps to reforms in the Department to improve the delivery of its services.

Read the full story here.

Posted 16 March 2022

DSWD shares transformative journey as PGS Mover

Adjudged as an institution belonging to the Performance Governance System (PGS) Movers, the Department of Social Welfare and Development (DSWD) PGS journey was featured in the 25th Governance Boot Camp Basic Class recently organized by the Institute for Solidarity in Asia (ISA), Inc.

During the Boot Camp, the DSWD was welcomed as one of the PGS Movers in strategy management among the institutions which adopted the PGS pathway in its public service delivery. Other PGS Movers in the Boot Camp were the Jose B. Lingad Memorial General Hospital and the Philippine Children’s Medical Center.

As part of the Boot Camp highlights, Director Jam Karess Z. Banzon of the DSWD Office for Strategy Management (OSM), recounted the story of the Department’s transformation focusing on how the Agency executed its strategy. She particularly shared the organizations’ journey towards achieving the Proficiency Level and the conferment of the Silver Trailblazer Award. Read more of this story here.

Posted 18 March 2022

DSWD holds sharing session with Philippine Army for its continuing Performance Governance Scorecard journey

After reaching the Proficiency Level in its Performance Governance Scorecard (PGS) journey, the Department of Social Welfare and Development (DSWD) held a sharing session with the Philippine Army (PA) for a benchmarking activity to achieve the Institutionalization Level by 2023.

The PA is one of the few organizations conferred with PGS Institutionalization Stage and awarded with Islands of Good Governance and Palladium Balanced Scorecard Hall of Fame. Read more of this story here. 2022

Posted 16 March 2022

NGAs champion community empowerment through tech and social protection

Three (3) national government agencies, namely the Department of Science and Technology Region XI (DOST XI), Office of the Presidential Adviser on the Peace Process (OPAPP), and Department of Social Welfare and Development, capped the year off on a high note as they presented their strategies and achievements thus far in the governance pathway.

n recognition of their performance, all three agencies successfully passed the Initiation, Compliance, and Proficiency Stage, respectively, during the Institute for Solidarity in Asia’s Public Governance Forum – Online Revalida. They also bagged the Silver (OPAPP and DSWD) and Gold (DOST XI) Trailblazer Awards on top of their conferral.

Read more of this story here.

Posted 15 March 2022

DSWD celebrates good governance through first SPRINT Champ Awards

The Department of Social Welfare and Development (DSWD) presents the first Early Wins: SPRINT CHAMP AWARD to offices which upheld exemplary governance in the performance of its functions in contribution to the DSWD Strategy.

The Early Wins: SPRINT CHAMP Award aims to recognize the outstanding achievement and performance of DSWD’s offices nationwide which were able to exemplify innovative practices and localize governance mechanisms that influence the achievement of breakthrough results.

It is one of the winning mechanisms established by the Department which helped achieved its Performance Governance System (PGS) Proficiency Certificate and Silver Trailblazer Award in December 2021.

The DSWD Field Office (FO) VII emerged as the first SPRINT CHAMP of the Department. he award was virtually conferred to the DSWD FO VII by DSWD Secretary Rolando Joselito D. Bautista, together with Undersecretary Danilo G. Pamonag as the PGS Core Team Chairperson, and Guest of Honor from the Civil Service Commission, Chairperson Alicia R Bala during the 2021 Program on Awards and Incentives for Service Excellence (PRAISE) Award.

Read more of this story here.

Posted 31 January 2022

MSGC holds Advanced Disability Sensitivity Training for 4Ps Kilos Unlad Team

The Multi-Sector Governance Council (MSGC) of the Department of Social Welfare and Development (DSWD) conducted an Advanced Disability Sensitivity Training (ADST) for the Pantawid Pamilyang Pilipino Program’s (4P’s) Kilos Unlad Team of Field Offices II, CALABARZON, VIII, IX, CARAGA, and National Capital Region on January 12.

The training was conducted by the MSGC and the DSWD’s Office of the Strategy Management (OSM) in partnership with Leonard Cheshire Disability Philippines Foundation Inc. (LCDPFI).

Read more of our story here.

Posted 16 December 2021

DSWD garners Silver Trailblazer Award for Performance Governance Scorecard journey

A year after reviving its Performance Governance Scorecard (PGS) journey towards good governance, the Department of Social Welfare and Development (DSWD) passed the Proficiency Stage and was awarded by the Institute for Solidary (ISA) with a Silver Trailblazer Award during the online revalida on December 9.

A Silver Trailblazer Award for the PGS is given to an institution with breakthrough results, with regular progress reports on strategy; with regular process coaching for lower level units; with presence of rewards mechanisms; and with initiatives led by the Multi-Sectoral Governance Council (MSGC) partners.

During the revalida, DSWD Secretary Rolando Joselito D. Bautista presented to the panel the journey undertaken by the Department in pursuing the Proficiency Stage level. The panel was composed of ISA Trustee Guillermo M. Luz as the chair, and IloIlo Economic Development Foundation Executive Director Francis E. Gentoral as vice chair. The rest of the panel were ISA Trustee Emmanuel T. Bautista; ISA Fellow Hon. Mel Senen S. Sarmiento; and GMA Kapuso Foundation Executive Vice President and CEO Rikki Escudero-Catibog.

The Secretary said that the PGS enabled the Department to make adjustments in its targets and strategies to meet the demands of the new normal brought about by the pandemic. The DSWD drafted the SULONG Recovery Plan which encapsulates the adjustments.

Following the Silver Trailblazer Award, the Secretary announced that the Department is making headway into the institutionalization of the Department’s Strategy journey. To oversee the institutionalization, the Department has created the Office for Strategy Management (OSM) as an integral part of the organization.

Read more of this story here.

Posted 16 December 2021

DSWD receives Silver Trailblazer Award for performance governance ‘breakthroughs'

The Department of Social Welfare and Development (DSWD) received a Silver Trailblazer Award from the Institute for Solidarity (ISA) for its performance governance “breakthroughs.”

The ISA, a non-profit organization that is committed to facilitating transformations in public service for a better Philippines, conferred the award to the DSWD during the online revalida on Dec. 9.

The award was given after the DSWD passed the Proficiency Stage, and a year after it breathed life into its Performance Governance Scorecard (PGS) journey towards good governance.

During the online revalida, DSWD Secretary Rolando Joselito D. Bautista presented the breakthroughs and accomplishments of the DSWD in program implementation as a result of the PGS.

Bautista said with the conferment of the Silver Trailblazer Award, the DSWD has created the Office for Strategy Management (OSM) to oversee the institutionalization of the Department’s Strategy journey.

“With the guidance of the OSM, the DSWD commits to remain on track with the sustainability of the strategies set to meet strategic targets,” the DSWD said.

“This is with the end vision that by 2028 the DSWD will have reached 4 million self-sufficient households of the Pantawid Pamilyang Pilipino Program, all its Center and Residential Care Facilities are centers of excellence, and all Local Social Welfare and Development Offices are fully functional.”

Read more of this story here.

Posted 15 October 2021

"We continue to cultivate and foster meritocracy in public service"

The Social Marketing Service, thru Dir. Irene B. Dumlao delivers her message as she accepts the office Strategic Contributions Performance that is Able to Reach Key Targets (SPARK) Award.

She mentioned that the SMS exerted the much-needed team effort to ensure that its activities and targets are aligned with the directions of the Secretary and with the mandate of the Service to enrich the Department’s relationship with its internal and external stakeholders.

She is proud to explain that this award is also a reflection that when they commit their hearts and minds into a goal, everything else follows. She also cited the strong collaboration they had with the OSM, ICTMS, PDPB, and HRMDS.

Together with SMS, STB is also one of the Central Office-OBS that was able to complete all of its Strategic Contributions ahead of time. Other SPARK Awardees are the 4Ps NPMO, AS, IAS, KC NPMO, PMB, RGMO, SB, and OSM.

Posted 15 October 2021

Teamwork is Strategy made visible

Dir. Arnel B. Garcia, CESO II shares his realizations in his acceptance speech during the special program on the office Strategic Contributions Performance that is Able to Reach Key Targets (SPARK) Award at the 7th PGS Focal Meeting on 15 October 2021.

"I have come to a conclusion that given the various nuances of all regions, regions cannot be compared and compete with one another. The region can only compete with its own regional targets. We raised the bar by coming up with reforms and innovations. In fact, with our limited workforce of 30-50% capacity and the COVID 19 virus hitting our 76 personnel, we were still able to achieve beyond our targets and even go beyond the challenges of disaster operations. "

It is teamwork and interagency collaboration and LGU support coupled with leadership and managerial and operational precision leading to high passion and increased morale of the personnel that made this award possible for DSWD Field Office CAR.

Posted 24 August 2021

DSWD XII launches Performance Governance System

The the unveiling of PGS Pathways Scorecards was conceptualized in the process of making T’nalak fabric, that requires right focus and attention to details to realize its beauty and purpose.

The Scoreboard is the visual representation of the DSWD commitments, which enabled offices to communicate their deliverables and be more proactive in addressing implementation issues.

DSWD FO 12 commits to increase the capacity of the LGUs on social protection through the functionality of LSWDOs, improve the well-being of its constituents through strengthening social welfare system, regulate SWDAs/SWA to continuously comply with SWD standards and regulations and capacity building and occupational health and safety of personnel.

Regional Director Resty B. Macuto stressed the importance of the workforce in achieving the strategic goals of the DSWD.

Read more of this story here.

Posted 30 September 2021

DSWD gets multi-sectoral support in delivery of programs, services

The Department of Social Welfare and Development (DSWD) expressed its gratitude to the DSWD Multi-Sector Governance Council (MSGC) for its pledge of commitment to support the Department in its governance journey for a sustained quality public service.

MSGC is a council that consists of different external stakeholders and partners of the Department and is currently under the leadership of newly-elected Chairperson and Vice-Chairperson, Professor Maria Fe V. Mendoza (UP-NCPAG) and Director Rommel V. Fuerte (World Vision, Inc), respectively.

In a recent council meeting, the MSGC and all the member-organizations committed to extend their full support to DSWD until 31 December 2021 to ensure the continuity of the MSGC’s action plan and the smooth implementation of the DSWD’s programs and services. Read more of this story here.

Posted 30 August 2021

OSM witnesses Personnel commitment during the Central Office Governance Tours

As the OSM helps offices prepare for the PGS Proficiency Audit while assisting them in mainstreaming the Strategy in their daily conversations, the Central Office-OBS showcases their creative efforts to promote the strategy in their respective units.

During the tour, representatives explain their office scoreboards and the status of their strategic contributions. Meanwhile, the OSM coaches them on how to better appreciate their contributions and communicate them in their office.

Among the offices visited were the SLP NPMO, SB, STB, PMS, DRMB, and AS. These offices also show how grateful they are with their PGS focals to help them better appreciate the Strategy and maximize the benefits of adopting the PGS in the Department.

Posted 03 August 2021 | Featured in Journal Online

DSWD showcases operational innovations to facilitate better service delivery

With the Performance Government Scorecard (PGS) framework of strategy in place, the Department of Social Welfare and Development (DSWD) came up with organizational innovations to improve public service delivery.

Through the PGS, the DSWD was able to come up with its strategic initiatives which would help the Department reach its vision. Know more by clicking here.

Posted 07 June 2021

OSM attends ISA's Skills Lab on Strategic External Communication

The Office for Strategy Management (OSM) and the Social Marketing Service attended Institute for Solidarity in Asia (ISA) Skills Lab Program on Strategic External Communication alongside 49 delegates from the health, security, and development sectors.

The Skills lab course was facilitated by Ms. Julienne Joven, co-founder of Fennel, a strategic communications and design agency, that specializes in working with “do-gooder” organizations, their partners, and communities.

Learn more of the course highlights that shapes organization branding and stakeholder perspectives here.

Posted 03 August 2021 | Featured in Manila Bulletin

DSWD already put in place ‘innovations’ for better, faster delivery of ‘ayuda’

Under the PGS framework, the DSWD personnel are assisted in learning and enhancing their skills along with program development, policy and plan formulation, communication, and program implementation.

“After the PGS focals put the Strategy into action earlier this semester, innovations have spurred which showcased the creative and most of all, the DSWD May Malasakit brand,” the DSWD said. Read more of this feature here.

Posted 22 June 2021

OSM kicks-off Virtual Governance Tours with DSWD Field Office Caraga

The Office for Strategy Management (OSM) held its first Virtual Governance Tour with DSWD Field Office Caraga. The objective of the activity is to check how operating units are able to mainstream the DSWD Strategic Objectives in its conversations, advocacies, commitments, and other daily activities. Moreover, this activity ensures the physical improvements (materials used and physical arrangements) of the office infrastructures/facilities to ensure successful implementation of programs and services, and accomplishing strategic objectives/targets.

During the virtual tour, Ms. Aldie Mae A. Andoy, Alternate Performance Governance System (PGS) focal person, shared the FO’s accomplishments on some of the strategic priorities highlighting the efforts along Technical Assistance & Resource Augmentation (TARA), disaster response & early recovery program, registration & licensing to SWDAs, Home for Girls (HFG) level 3 accreditation & Certificate of Excellence (COE), COVID-19 prevention & control action plan, and the PGS scoreboard.

The PGS tour was attended by the OSM headed by Director Jam Karess Z. Banzon, and the DSWD Caraga PGS Core team headed by ARDA Ramil M. Taculod. The FO was commended on various strategies implemented particularly the Operation Iwas Leakage and the inspiring stories of the HFG residents.

With everyone's commitment, efforts, and passion in delivering quality service to the people despite of these trying times, there is no doubt that the Field Office will be able to obtain it PGS Proficiency Certification. Follow DSWD Field Office Caraga on their PGS Proficiency Certification contributions to the DSWD by clicking here.

KUDOS DSWD Field Office Caraga for another milestone!

Credits: DSWD Field Office Caraga

Posted 07 January 2021

DSWD SULONG Recovery Plan 2021-2022 Approved

The DSWD’s strategy remains a greater purpose for the people we serve. As such, we need to continuously level-up our quality of governance and exemplify improved public service to help affected families and communities recover from these dark times and find strength and hope again.

Through the PGS, we pledge to continuously grow and transform so that we can further enhance the resiliency of our agency and keep providing excellent public service to our fellow citizens in need in the midst of this pandemic. Through these, we can bring more changes to our society and transform it as we envision it to be.

Now, DSWD SULONG Recovery Plan 2021-2022 has been issued as Administrative Order No. 17, Series of 2021-2028 as the DSWD's interim plan. Know more about it by clicking here.

Posted 08 February 2021

DSWD crafts SULONG Recovery Plan to meet challenges amid pandemic

DSWD, in partnership with the local government units, is at the forefront of providing social protection services to the poor and vulnerable sectors of society enabling them to cope with the challenges of the new normal... continue reading.

Posted 25 November 2020

Reflection, Rediscovery, and Resilience: Strategy Implementation Amid the Pandemic

We at the Department of Social Welfare and Development (DSWD) have been in pursuit of continued excellence as we relentlessly fulfill our mandate—to serve the poor, vulnerable, and the marginalized sectors of our society. To level-up our quality of governance and exemplify improved public service, we adopted the Performance Governance System (PGS) Pathways. The PGS... continue reading

Posted 04 November 2020

DSWD adopts the Performance Governance System (PGS) for a better public service

In pursuit of a more focused and responsive operations, the Department of Social Welfare and Development (DSWD) incorporated the Performance Governance System (PGS) within its organizational and operational processes to ensure optimum quality of service. The PGS is a holistic and collaborative framework for designing, executing, monitoring, and sustaining roadmaps to reform. It raises the ... continue reading